PayPal's Plans for Growth: Great News for Online Sellers

Recent moves have allowed PayPal to include processing payments for traditional brick-and-mortar businesses in addition to their existing payment processing services offered to online businesses. This single development is great news for those businesses without an online presence or website. Visa, MasterCard and American Express now have an ambitious competitor. PayPal is positioned to take over the payment processing industry and the outlook for on-line sellers is optimistic. The recent move by consumers away from cash purchases has only helped make online transactions more seamless - and that is great news for those who buy online. PayPal will now be able to offer an easier way to pay than the traditional credit card companies.

In recent years, Visa and MasterCard have enjoyed an influx of revenue from consumers who prefer swiping a credit card over paying with cash. Growth for both of these companies over the past 4 years has been phenomenal. Just as plastic replaced the use of cash, PayPal has positioned itself to replace the credit card.. Take into consideration their recent partnership with Discover Financial Services and you can see what is likely to happen next for both offline and online sellers.

If everything goes as planned with a new partnership eBay has made with Discover Financial Services, buyers will be able to use PayPal to pay for goods and services in over 7 million stores in the U.S. Consider there are already over 113 million PayPal users who moved almost $120 billion in cash through PayPal last year, and the numbers can make any online businessperson giddy with anticipation. The ambitious folks at PayPal want to make plastic credit cards a thing of the past.

The partnership with Discover will allow PayPal to provide today's online and offline consumers a completely seamless shopping experience anywhere. PayPal believes that consumers see shopping as a delight but paying is a big negative. PayPal intends to change that perception by making it easier for consumers to pay.

For PayPal, the goal has always been to create a safer payment solution that assists both consumers and merchants in having trouble-free interactions. This goal of seamless interaction for seller and buyer is designed to benefit both online transactions and more traditional in-store transactions. If you sell goods or services online, PayPal has just made doing business a whole lot easier.

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eBay to Welcome Teen Buyers

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eBay to Welcome Teen Buyers

Businesses throughout the US are acting on something that has been apparent for quite a while. Teenagers have significant buying power. Brick and mortar stores have banked on that fact for decades. Hotel chains like Ritz-Carlton and Marriot have even started employing teens as concierges to help make their peers’ hotel stay a better experience and to build brand loyalty. According to a recent report in the Wall Street Journal, eBay is planning to foster the same feel online by opening up its marketplace to a younger audience.

Paypal, an eBay company, has already begun offering its debit cards to 13 to 18 year olds but only after receiving parental approval. eBay will probably require parental authorization as well. The current plan is to redesign eBay’s marketplace to keep the under-18 set from viewing or purchasing any items that contain adult content. Even with that plan, eBay is hoping that parents will shop with their kids to help ensure that nothing inappropriate is seen or bought.

While most of the details of the plan and making the site secure for children have not been worked out, eBay plans to open up its site to kids within the next nine months.

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Paypal 21 Day Hold

This is a confusing issue for many eBay sellers. So before you start freaking out, let's look at exactly what the Paypal 21 day hold is all about. It does not apply to every single seller, and may not apply to you. These are the conditions where the Paypal 21 day hold may apply.

1. Limited eBay and Paypal history.

2. eBay feedback of less than 100, with fewer than 20 DSRs in the last 12 calendar months.

3. Low DSRs.

4. High number or rate of customer disputes, Paypal claims, or chargebacks.

5. Selling in high dollar or "high risk" categories including electronics, gift certificates, cell phones, tickets, computers, and cell phones

6. Inconsistent payment activity or unusual spikes in sales. For example, sales in the thousands of dollars per week when the norm has been only a few hundred dollars.

7. Incomplete or inconsistent information on your account such as a disconnected phone number, an invalid mailing address, etc.

I have had clients encounter the 21 day hold when they started selling in high-dollar categories or started selling a new product line that is more expensive than their historical sales. If you are an established seller, the best way to avoid the 21 day hold is to gradually increase your sales over a period of time and ease into new product lines, rather than introducing a lot of new merchandise at once.

You can avoid the 21 day hold by doing the following:

1. Improve DSRs.

2. Do everything in your power to avoid buyer disputes - resolve them quickly so they don't escalate.

3. Ship quickly and always provide tracking information.

4. Communicate with your buyers.

5. Keep your personal information updated on both your eBay and Paypal accounts.

Happy Selling!






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